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Legal
The agreement between you and expansion works® when you join or use the site. Written plainly, so you actually know what you’re agreeing to.
Last updated 21 June 2026
This agreement is made between you (the “Client,” “you”) and Art Engine Limited, a company registered in England and Wales (company number 14851930) whose registered office is at 30 Russell Street, Woburn Sands, Milton Keynes, England, MK17 8NX, trading as Expansion Works (the “Coach,” “we,” “us,” “Expansion Works”). Coaching is delivered by James Hazlett-Beard on behalf of Art Engine Limited.
It applies to all services provided by Expansion Works, including one-to-one MAP Method™ coaching, live group coaching sessions, on-demand and downloadable content, and any membership or subscription (together, the “Services”).
By purchasing, subscribing to, accessing, or participating in any of the Services, including ticking a consent box at checkout or attending a session, you confirm that you have read, understood, and agree to be bound by these terms.
The MAP Method™ is a neuroscience-based coaching approach designed to help neutralise emotions, clear disempowering beliefs, and support alignment with personal goals. The MAP Method™ is a trademark used under certification by its owner; the Coach is a certified practitioner.
You understand that all Services, whether one-to-one, live group sessions, or on-demand material, are educational and transformational in nature and are not a substitute for counselling, psychotherapy, psychiatry, medical care, or any form of medical or psychological treatment or diagnosis.
You understand that the Services are not intended to diagnose, treat, cure, or prevent any mental, emotional, or physical condition, and that the Coach is not acting as a doctor, therapist, psychologist, psychiatrist, or other licensed healthcare professional. Engaging with the Services does not create a doctor–patient or clinical relationship.
You acknowledge that you are solely responsible for seeking appropriate medical or psychological care from qualified professionals for any issue that requires it, and that you should never disregard professional medical advice, or delay seeking it, because of anything shared during the Services.
Medications and existing care. The Coach does not give advice on the use, dosage, or stopping of any prescription medication; all medication decisions must be made with your prescribing GP or medical professional. If you are currently under the care of a mental-health professional, we recommend you inform them of your intention to take part. If you have a history of a serious mental-health condition, you must consult your medical provider before starting.
If you are experiencing a medical or mental-health emergency, are in crisis, or believe you may need urgent care, you must contact your own GP, call the emergency services (999 in the UK), call NHS 111, or contact a crisis line such as Samaritans on 116 123 immediately, or your local equivalent if you are outside the UK. The Coach and Expansion Works do not provide emergency, crisis, or out-of-hours care and must not be relied upon for it.
If you have any history of trauma, mental illness, or addiction, you agree to disclose this to the Coach before or during our work together. You understand that emotional responses or the emergence of “parts” may occur as part of this work, and that you should contact the Coach for support between sessions where appropriate, while recognising the limits in this clause and that this is not a substitute for professional or emergency care.
Session pacing. To allow time for the work to integrate, you agree to leave a minimum of 7 days between sessions (live, online, or one-to-one). This is for your wellbeing and is a condition of working together.
Coaching outcomes depend on many factors, including your own participation and circumstances. You understand that no specific result, outcome, or benefit is guaranteed, and that any examples or testimonials are not promises of your results.
Participation in all Services is voluntary. You may withdraw from a session at any time. You remain responsible for your own well-being, choices, and decisions throughout.
You confirm that you are at least 18 years old and have the legal capacity to enter into this agreement.
Some Services are offered on a recurring subscription basis. Where you purchase a membership:
All content, materials, recordings, frameworks, worksheets, PDFs, and methods provided through the Services are owned by Art Engine Limited (trading as Expansion Works) or its licensors and are protected by intellectual property law. The MAP Method™ is a trademark of its owner; “Expansion Works” is a trading name of Art Engine Limited. Nothing in this agreement transfers any intellectual property to you. Unauthorised use is a material breach of this agreement and may result in termination without refund and further liability.
Information you share in one-to-one sessions will not be disclosed without your prior written consent, except where required or permitted by law, for example a risk of harm to yourself or others, safeguarding concerns, or a court order. The Coach observes a duty of care under the law of England and Wales.
Your personal data is handled in accordance with the UK General Data Protection Regulation and the Data Protection Act 2018. Your information is stored securely and used to deliver and administer the Services. We use trusted third-party processors (for example, our course/membership platform, scheduling tools, and payment providers) who process data on our behalf. You have the right to access, rectify, or request deletion of your personal data by contacting us. Full details are set out in our Privacy Policy.
You acknowledge that the Services may not be covered by health insurance, and you accept full responsibility for payment regardless of insurance status or coverage.
The Services are delivered using third-party platforms (for example, our membership/course platform, scheduling software, messaging tools, and payment providers). We are not responsible for the availability, performance, or actions of those third parties, and your use of them may also be subject to their own terms.
We may suspend or terminate your access without refund if you materially breach these terms, fail to pay, share or misuse content, or behave abusively or disruptively. You may end a membership in line with clause 6.
We may update these terms from time to time. Material changes will be notified to you, and continued use of the Services after changes take effect constitutes acceptance.
In the event of a dispute, you agree to first seek resolution through good-faith discussion and then mediation. This agreement is governed by the laws of England and Wales, and disputes are subject to the courts of England and Wales. (Note: if you are a consumer, this does not remove any mandatory right you may have to bring proceedings in your own country of residence or to rely on the protections of your local law.)
If you have any concern or complaint about the Services, you agree to raise it directly with the Coach promptly and respectfully so we have the opportunity to resolve it.
If any provision of this agreement is found to be unenforceable, the remaining provisions continue in full force. This agreement, together with any documents it refers to (such as our Privacy Policy), forms the entire agreement between us regarding the Services.
These additional terms cover the Expansion Works membership platform and supplement the clauses above.
22.1 Content you have bought to keep. Where you separately purchase an individual on-demand session, focus session, or downloadable resource (as distinct from content included with your membership), that purchase is yours to keep: you may continue to access and re-download it for your own personal use, under the licence in clause 9, even after your membership ends, for as long as we continue to operate the platform. Content that is included with a membership (such as the on-demand replay vault) remains available only while your membership is active, as set out in clause 9. If you move from Expansion to Community, the replay vault (an Expansion feature) is no longer included, and your access to it ends when that change takes effect at the end of your paid period.
22.2 If the platform changes or closes. We do not promise that content will be available indefinitely. If we close the platform, or materially change or withdraw content you have purchased, we will give you reasonable notice and, where practical, a way to download the content you have bought before access ends. This does not affect your statutory rights.
22.3 Self-completed tools. Trackers, diaries, worksheets and similar resources are provided as downloadable documents that you complete yourself, on your own device. We do not collect, store, or have access to what you write in them. They are licensed for personal use under clauses 9 and 10.
22.4 Community feed and data minimisation. Posts in the community feed are, by design, automatically deleted on a rolling 30-day cycle. It is a space to be present, not a permanent record, and you should not rely on it to store anything you wish to keep. Your account, profile, purchases, and billing records are not part of this cycle and are retained as needed to provide the Services.
22.5 Questions and Support. You may post questions in the Support area, including anonymously. Questions and their answers may be retained and shown to other members as a help resource. Please do not include information in a question that identifies you unless you are content for it to be visible to others.
22.6 Accounts and sign-in. You are responsible for keeping your login details secure. Sign-in may be offered through third parties (for example, Google or Apple); your use of those sign-in methods is also subject to their own terms.
22.7 Third-party processors. The platform is delivered using trusted third-party providers who process data on our behalf, which may include: payments and tax (Stripe), platform hosting and database (Supabase), video hosting and delivery (such as Bunny or Cloudflare), service email (Resend), marketing and newsletter email (Flodesk), scheduling (Cal.com), live video (Zoom), and our members’ community group (Telegram). These supplement the providers referred to in clauses 13 and 16; full details are set out in our Privacy Policy.
22.8 Inactive accounts and data retention. To hold only the data we need, we may close accounts that have been inactive for an extended period (around 12 months). We will give you reasonable notice by email first, and a window to log in or to download anything you have purchased, before the account and its associated personal data are deleted. Once an account is closed in this way, access to content (including purchased content) ends.
22.9 Where your data is held. Your personal data is not stored on our own computers. It is held securely by the specialist providers listed in 22.7, who are bound by written data-processing agreements to protect it and to process it only on our instructions. Our membership database is hosted in the United Kingdom / European Union. We never store your card details — all card payments are handled by Stripe. We keep only the minimum personal data needed to provide your membership. Full details, including each provider and where your data sits, are set out in our Privacy Policy.
22.10 Deleting your account. You may delete your account at any time from your account settings. Deletion is permanent: it removes your profile, your community activity, and your access to content — including content you have bought to keep. If you wish to keep any purchased downloads, please download them before deleting your account. After deletion we retain only the limited transaction records the law requires (for example, records kept by our payment provider for tax purposes).
22.11 Changing your plan. You can move between membership tiers at any time. When you upgrade (for example, from Community to Expansion), the change takes effect straight away and you pay only the pro-rated difference for the rest of your current billing period; your usual tier price then applies from the next renewal. If you hold a founding rate, it carries across to your new tier. When you downgrade, the change takes effect at the end of your current billing period — you keep your existing access until then — and we do not give partial refunds for the unused part of a period. You can cancel at any time as set out in clauses 6 and 7, with access continuing until the end of the period you have paid for.
22.12 One offer at a time. Discounts, credits, and promotional offers cannot be combined. Only one offer, discount code, or credit may be applied per person, per purchase. This includes (without limitation) the session-ticket credit (a session payment credited toward a membership), the refer-a-friend discount, founding or promotional rates, and any discount code. Where you qualify for more than one, the one you apply first (or, if unclear, the one most favourable to you) will be used, and the others remain unused. Offers have no cash value, are personal to you, and may be changed or withdrawn for future purchases at any time.
22.13 Refer a friend. Members receive a personal referral code. When someone new joins using your code, they receive £10 off their first payment (first purchase only, one code per person as set out in 22.12), and you receive a £10 credit, applied to your account approximately 30 days after they join, provided both your membership and theirs are active at that time. Credits are applied automatically to your next payment, may be earned for multiple referrals, have no cash value, cannot be withdrawn, exchanged, or transferred, and expire if your membership ends. Referral codes are personal to you: they may not be used on your own purchases, published on discount or voucher sites, or used in paid advertising. We may withhold or reverse credits where we reasonably suspect misuse, and we may amend or withdraw the scheme at any time, honouring credits already earned.
I confirm that I have read, understood, and agree to the terms above. I understand that by purchasing, subscribing to, or participating in the Services, I am providing informed consent for MAP Method™ coaching with James Hazlett-Beard / Expansion Works, and I agree to all of the terms set out in this agreement.